This policy explains how aiconsus ("we", "us") collects and uses personal information when you visit our website, contact us or take part in our programmes. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
aiconsus is an AI consulting and training company headquartered in London, United Kingdom. For the purposes of data protection law, we are the controller of the personal information described in this policy. You can contact us at James@aiconsus.com.
2. Information we collect
Business enquiries and bookings
When you contact us or request a call, we collect your name, work email, phone number (if provided), organisation, job title, country and any details you include in your message.
Programme participants
When we deliver a programme, we may process participants' names, work email addresses, attendance and certificate records, usually provided by the client organisation.
Career applications
If you apply for a role, we collect your CV, contact details and any information you choose to share.
Website usage
We collect limited technical information, such as browser type and pages visited, through essential cookies and, with your consent, analytics cookies. See our cookie policy.
3. How we use your information
- To respond to enquiries and arrange calls
- To prepare proposals and deliver programmes
- To issue certificates and maintain training records
- To assess job applications
- To improve our website and services
- To meet our legal and regulatory obligations
4. Lawful basis for processing
We rely on our legitimate interests in running and growing our business, the performance of a contract with you or your organisation, your consent (for example, for analytics cookies) and compliance with legal obligations.
5. Service providers
We share information with trusted providers who help us operate, such as email, hosting, scheduling and customer relationship management services. Messages sent through the forms on this website are delivered to our inbox by FormSubmit (formsubmit.co). These providers may only use your information to provide services to us.
6. International transfers
Because we deliver programmes worldwide, your information may be transferred outside the UK. Where this happens, we use appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.
7. Data retention
We keep personal information only for as long as needed for the purposes above, or as required by law. Enquiry records are typically kept for up to [X] years; unsuccessful job applications for up to [X] months.
8. Data security
We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access.
9. Your rights
You have the right to access, correct, erase or restrict the use of your personal information, to object to processing, to data portability and to withdraw consent at any time. To exercise these rights, email James@aiconsus.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
10. Third-party websites
Our website may link to other sites. We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page. We do not sell personal information.